Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Astraq Cyber Defence Pvt. Ltd. collects, uses, protects, and manages your personal information when you interact with our website, products, or services.

By using our Services, you acknowledge that you have read and agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use our website or related services.

1. Who We Are

Astraq is a cybersecurity company focused on building advanced protection systems against modern digital threats.
Our core expertise includes phishing detection, cloud security, and compliance management, helping organizations identify vulnerabilities before they become breaches.
We combine machine intelligence, continuous monitoring, and strong data protection principles to secure enterprises across every layer of their digital environment.

2. Information We Collect

We collect limited personal and technical information necessary to deliver and improve our Services.

a. Information you provide voluntarily:

Name, email address, and contact number when you reach out via forms or inquiries.
Company name or designation when you engage in a business enquiry or partnership.

b. Information collected automatically:

Device type, browser details, IP address, pages visited, and activity logs.
Data collected through cookies and similar technologies for analytics and security.

We may also collect non-personal information such as aggregated usage data or anonymized metrics for system improvement.

3. How We Use Your Information

We use collected information to:

Provide, maintain, and secure our Services.
Respond to queries, demo requests, or support needs.
Improve product experience and strengthen cybersecurity measures.
Send updates, alerts, or security advisories (only if you have opted in).
Fulfil legal or compliance obligations when required.

We do not sell or rent user data under any circumstance.

We may share limited data with trusted third parties that help us operate, such as:

Cloud hosting and analytics partners (e.g., AWS, Google Analytics).
Email or communication service providers.

All partners are bound by confidentiality and data protection agreements and are authorized to use data only as instructed by Astraq.
We may disclose information if required by law, regulation, or government request.

5. Data Protection

Security is central to our mission. Astraq implements robust administrative, physical, and technical safeguards including:

Encryption in transit and at rest.
Access controls and regular security audits.
Data minimization and retention discipline.

While we maintain industry standard protections, no method of internet transmission is fully risk free.

6. Data Retention

We retain personal information only as long as necessary for business, legal, or compliance purposes. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your region, you may have rights to:

Access, update, or delete your personal data.
Withdraw consent or opt out of communications.
To exercise these rights, contact us at contact@astraq.com

8. International Data Transfers

Your information may be processed or stored on servers outside your country of residence. We ensure such transfers are done with adequate safeguards, in line with applicable data protection laws.

9. Children’s Privacy

Our Services are intended for users aged 16 and above. We do not knowingly collect personal data from minors. If you believe a child has submitted information, please contact us for prompt removal.

10. Changes to this Policy

We may revise this Privacy Policy from time to time. Updates will be reflected on this page with an updated “Effective Date.” Continued use of our Services after changes indicates your acceptance of the updated policy.

11. Contact Us

For privacy-related questions, data requests, or compliance concerns, reach us at:

Astraq Cyber Defence Pvt. Ltd.
contact@astraq.com